This SMS Privacy Policy explains how QuattroPlus LLC / QuattroOne collects, uses, and protects information when you communicate with us via text message (SMS).
Information We Collect
When you text us or consent to receive SMS messages, we may collect:
- Your phone number
- The content of your text messages (support inquiries, etc.)
- MFA/2FA verification codes and related account activity
- Date, time, and status of messages
How We Use Your Information
- To send multi-factor authentication (MFA/OTP) codes for account security
- To provide customer support and respond to your inquiries
- To manage and improve our support services
- For internal record-keeping and compliance
Sharing of Information
We do not sell your phone number or SMS content. We may share information with:
- Service providers who assist with SMS delivery and security (under strict confidentiality agreements)
- As required by law or to protect our rights and security
Data Security
We use industry-standard security measures to protect your information, including MFA and encrypted connections. However, no system is completely secure.
Your Rights and Choices
- Opt-out: Reply STOP to any message to unsubscribe from SMS communications at any time.
- Help: Reply HELP for assistance.
- You can also contact us at [email protected] or 908-827-1845 to have your phone number removed.
Message and data rates may apply. Message frequency varies.
Changes to This Policy
We may update this policy from time to time. Continued use of our SMS services after changes constitutes acceptance of the updated policy.
For full details on how we handle your data, please see our general Privacy Policy.
