{"id":3802,"date":"2024-03-13T16:02:01","date_gmt":"2024-03-13T20:02:01","guid":{"rendered":"https:\/\/goquattro.com\/blog\/2024\/03\/13\/global-state-of-customer-service-sophistication-6\/"},"modified":"2024-03-13T16:02:01","modified_gmt":"2024-03-13T20:02:01","slug":"global-state-of-customer-service-sophistication-6","status":"publish","type":"post","link":"https:\/\/goquattro.com\/blog\/2024\/03\/13\/global-state-of-customer-service-sophistication-6\/","title":{"rendered":"Global State of Customer Service Sophistication"},"content":{"rendered":"<p>Microsoft&#8217;s &#8220;Global State of Customer Service Sophistication&#8221; explores the crucial alignment between customer service and brand loyalty. With research showing a staggering 96% of customers might leave after receiving subpar service, the whitepaper provides actionable steps you can take today to uplevel the sophistication of your customer service experiences and ensure your success, tomorrow. Get insight on risk factors, challenges and steps to address them by modernizing service experiences with the right strategies and technology solutions. Download it here.<\/p>\n<p><a href=\"https:\/\/stuf.in\/bdjvv3\" target=\"_blank\" rel=\"noopener\">View: Global State of Customer Service Sophistication<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How can you use #AI-powered technology today to improve service operations for tomorrow? Reply if you&#8217;d like to discuss ideas. Get this @Microsoft whitepaper to learn how #MSDyn365 can help. @MSFTDynamics365<\/p>\n","protected":false},"author":9,"featured_media":3801,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/posts\/3802"}],"collection":[{"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/comments?post=3802"}],"version-history":[{"count":0,"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/posts\/3802\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/media\/3801"}],"wp:attachment":[{"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/media?parent=3802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/categories?post=3802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/goquattro.com\/wp-json\/wp\/v2\/tags?post=3802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}